CBSA officially launches the CARM Client Portal

May 27, 2021

The Canada Border Services Agency (CBSA) announced on Tuesday the launch of Release 1 of the CBSA Assessment and Revenue Management project, the CARM Client Portal.

The Portal is a self-service tool that will facilitate accounting and revenue management processes with the CBSA.

The CARM Client Portal is now on line for importers and their customs brokers, enabling them to view their transactions and statements of account.

The CBSA Assessment and Revenue Management (CARM) project is a multi-year initiative aimed at transforming the collection of duties and taxes for goods imported into Canada. Through CARM, the CBSA intends to modernize and streamline the process of importing commercial goods.

CARM Release 2 is scheduled for Spring 2022

Release 2 will expand the functionalities of the CARM Client Portal by adding:

- electronic commercial accounting declarations with ability for corrections and adjustments
- changes to release-prior-to-payment requirements for bonds
- harmonized billing cycles
- new offsetting options
- electronic management of appeals and compliance actions